Give value to the information your company generates and acquires

  • Information stored on a single, easily-accessible platform

  • Consistent & proactive customer support

  • Reduced helpdesk calls, tickets & training times

  • Updated workflows for increased efficiency

  • Improved communication between users & IT team

  • An outline of the current position of your IT systems will be provided

internal IT documentation
  • Vendor & manufacturer documentation

  • Equipment labeling

  • Resolution process documentation

  • Backlog tracking

external IT documentation
  • Technical user guides

  • Logic & clear content organization

  • Content categorization

  • Glossary creation

  • Knowledge-base tools

  • User-friendly content

  • Template design

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