Improve user satisfaction with procedures specifically designed for the complexities of your operation

Approach
  • Get users quickly set up with your product or service

  • Deliver value as early as possible

  • Educate users & increase retention

  • Improve the initial application experience

  • Reduce ensuing customer support costs

  • Free up your internal IT resources

User Onboarding
  • IT welcome & orientation

  • User guidance through configuration

  • User & password account management

  • Setup, configure & verify computers

  • Consolidate licenses & accounts

  • Email account management

User Assistance
  • Remote training & testing

  • Helpdesk tools setup

  • Workstation cleanup

  • Internet access control & oversight

  • Software & hardware support

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